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Support Home | FAQ | Upgrades | Downloads | Documentation | Compatibility | Register | My Plug-in Details | Contact Support

Support - FAQ

Authorisation
  Do Sonnox Oxford plug-ins have Copy Protection ? Arrow
  How do I get my Oxford plug-ins re-authorised after formatting my system disk ? Arrow
  How do I authorise my Oxford plug-in for use with my iLok key ? Arrow
  After upgrading, I get an error saying that my plug-ins could not authorise. Arrow
  What version of PowerCore drivers do I need for Oxford PowerCore demos? Arrow
  I am registering a new Oxford plug-in, but I get a Upgrade Warning Message. What does this mean? Arrow
General
  Where can I get user manuals ? Arrow
  Who do I contact for technical support or report problems to ? Arrow
  Are demo versions of Oxford plug-ins available ? Arrow
  Under which Operating Systems do Oxford plug-ins work ? Arrow
  Can I get a discount if buying two or more Oxford plug-ins? Arrow
  Are Oxford plug-ins qualified for OSX 10.5 Leopard? Arrow
General Oxford Plugins
  Can Oxford plug-ins run on older DSP Farm cards ? Arrow
  How can I find information on the number of available instances of Oxford plug-ins? Arrow
  How can I run Oxford plug-ins on my Mix system without OS9 suppport ? Arrow
  I get error "File Not Found" when I try to install my plug-in for Pro Tools Arrow
  I get a kernel panic and have to re-boot my Mac when installing my Oxford plug-in Arrow
  I get digital noise between audio regions in WaveBurner when using Oxford plug-ins Arrow
  Do all Oxford plug-ins come with presets? Arrow
  Why is the SuprEsser only available as a native plug-in? Arrow
  Why can't I see my VST/PowerCore Oxford plug-in in Cubase/Nuendo? Arrow
Oxford EQ Powercore
  Why doesn't my PowerCore Oxford EQ plug-in show up in my PC's VST host ? Arrow
Oxford VENUE plugins
  How do I install Oxford plug-ins on my Venue system ? Arrow
Transferring Licences
  What do I need to know before I try to sell my Oxford plug-in licence? Arrow
  I have written permission from Sonnox to transfer my licence. What do I do now ? Arrow
  I’ve seen an Oxford plug-in for sale from a non-authorised source. What do I need to know before I try to buy it ? Arrow
  I purchased a licence second-hand and I do have the serial number or details of the previous owner. Arrow
  I purchased a licence second-hand and I do NOT have the serial number or details of the previous owner. Arrow
  I need to re-register my licence. How do I do this, and how much will it cost ? Arrow
Updates
  How do I obtain the latest updates for Oxford plug-ins? Arrow
Upgrades
  How do I upgrade my Oxford plug-in to the latest version? How much will it cost? Arrow
  Why can't I just download the latest version of my Oxford plug-in ? Arrow
  Are Oxford plug-ins available for Intel based Macs? Arrow
  How do I add the GML option for my Oxford EQ? Arrow
  How do I upgrade to the latest Oxford plug-ins for PowerCore, compatible with PowerCore 3.0 ? Arrow
  What are the latest Oxford plug-ins licence types? Arrow
  Do Oxford plug-ins support PowerCore 3 for Windows XP? Arrow

 

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